Last Updated: April 9, 2025

1. Introduction

"Is My Internet Working?" respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy describes the types of information that may be collected from you or that you may provide when you visit this website (the "Service") and the practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information collected on this website, in email, text, and other electronic messages between you and this website, and when you interact with advertising and applications on third-party websites and services.

Please read this policy carefully to understand the policies and practices regarding your information. If you do not agree with these policies and practices, your choice is not to use the Service. By accessing or using the Service, you agree to this Privacy Policy. For additional terms regarding the use of our service, please refer to our Terms of Service.

2. Information We Collect

This Service collects several types of information from and about users, including:

• Personal identifiers such as IP address
• Network connection information (ping, DNS resolution times, packet loss)
• Browser type, version, and language preferences
• Operating system and device information
• Usage data including pages visited, features used, and time spent on the Service
• Geolocation data derived from IP address
• Referral source information (how you found our website)

3. How Information Is Collected

This information is collected:

• Directly from you when you provide it (such as when you use network diagnostic tools)
• From your browser or device when you visit this website or interact with the Service (IP address for testing purposes only)

4. Legal Basis for Processing

Personal data is processed on the following legal bases:

• Consent: Where you have given explicit consent to process your personal data for specific purposes.
• Legitimate Interests: Where processing is necessary for legitimate interests, provided those interests are not overridden by your rights and freedoms.
• Performance of a Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation.

5. Third-Party Services

Our Service uses certain third-party services to enhance functionality and support our operations:

Google AdSense

We use Google AdSense, an advertising service provided by Google LLC, to display advertisements on our website. Google AdSense uses cookies and similar technologies to collect information about your browsing activity in order to show you relevant advertisements. This information may include:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time and date of visits
• Referring websites
• Ad interactions

Google may use this information to personalize the ads you see on our website and across other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet.

Other Google Services

We may also use other Google services such as Google Analytics to help us understand how visitors interact with our website. These services collect information similar to that collected by Google AdSense, including IP address, browser information, device data, and usage statistics.

Your Choices Regarding Google Services

You have several options to control or limit how Google and its partners use your data:

• You can opt out of personalized advertising by visiting Google's Ads Settings.
• You can use the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics.
• You can visit the Network Advertising Initiative opt-out page or the Digital Advertising Alliance opt-out page to opt out of many third-party advertising networks.
• You can manage or delete cookies through your browser settings.

For more information about how Google uses information from sites that use its services, please visit Google's Privacy & Terms page.

6. How Your Information Is Used

The information collected during your visit is used for the following purposes:

• To run network diagnostic tests in your browser
• To display your current IP address for connection verification
• To calculate and show network performance metrics (ping, DNS resolution, packet loss)
• To store test history in your browser's localStorage (if you run multiple tests)
• To detect and address technical issues with the service
• To display relevant advertisements through Google AdSense
• To analyze website traffic and improve user experience
• To measure the effectiveness of our content and marketing efforts

7. Data Retention and Storage

Our privacy-first approach means we minimize data storage:

• We do not maintain databases of user information
• Your network test results are stored only in your browser's localStorage
• IP addresses used for testing are not permanently stored on our servers
• We do not sell, rent, or lease your information to third parties

For additional information on network security best practices, see our Home Network Security Guide.

8. Disclosure of Your Information

We may share certain information with third parties under the following circumstances:

• With Google and its partners for advertising purposes as described in the "Third-Party Services" section
• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect and defend our rights and property
• With your consent or at your direction

We do not sell your personal information to third parties. However, certain information is shared with advertising partners like Google to enable personalized advertising.

9. Data Security

Measures have been implemented to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide is stored on secure servers behind firewalls. Any information you provide through the Service will be encrypted using industry-standard technology.

Unfortunately, the transmission of information via the internet is not completely secure. Although best efforts are made to protect your personal information, the security of your personal information transmitted to the Service cannot be guaranteed. Any transmission of personal information is at your own risk. This Service is not responsible for circumvention of any privacy settings or security measures contained on the Service.

10. Children's Privacy

This Service is not intended for children under 13 years of age. Personal information is not knowingly collected from children under 13. If you are a parent or guardian and you are aware that your child has provided personal information, please contact us. If it is discovered that a child under 13 has provided personal information, such information will be promptly deleted from the servers.

11. Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit theCalifornia Consumer Privacy Act page.

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Service that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us.

12. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information, please note that the information, including personal information, is transferred to the United States and processed there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

13. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. You will be notified of any changes by the posting of the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If material changes are made to this policy, you will be notified either through the email address you have provided, or by placing a prominent notice on the website.

14. Contact Information

To ask questions or comment about this Privacy Policy and privacy practices, please visit our Contact Us page.