Is My Internet Working?

Test your connection with our optimized network diagnostic tool

Terms of Service

Legal guidelines for using our internet diagnostic and network testing tools

Last Updated: 4/9/2025

This document outlines the terms for using our internet connectivity testing tools, including our ping test,packet loss analyzer, and other network diagnostic services.

1. Acceptance of Terms

By accessing or using "Is My Internet Working?" (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

"Is My Internet Working?" is a diagnostic tool designed to help users test various aspects of their internet connection, including network latency,DNS resolution,packet loss, and IP detection. The Service is provided on an "as is" and "as available" basis.

3. User Conduct

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others or violate their privacy
  • Impersonate any person or entity
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Attempt to gain unauthorized access to any portion of the Service
  • Collect or store personal data about other users

4. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of "Is My Internet Working?" and its licensors. The Service is protected by copyright, trademark, and other laws.

5. Limitation of Liability

In no event shall "Is My Internet Working?", nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use or alteration of your transmissions or content

For network connectivity issues, please refer to our troubleshooting guide which provides self-help solutions.

6. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Our network diagnostic tools are designed to provide general information about your internet connection. For specific issues withhome network security oradvanced Wi-Fi technologies, consult with your internet service provider.

7. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by "Is My Internet Working?". We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

8. Data Collection and Privacy

Our website only collects minimal data required for the functionality of our service. We do not use cookies or tracking technologies, and we don't share your data with third parties. For more details on how we handle your information, please review ourPrivacy Policy.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. It is your responsibility to review these Terms periodically for changes. Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.

10. Governing Law

These Terms shall be governed and construed in accordance with applicable laws, without regard to its conflict of law provisions.

11. Contact Us

If you have any questions about these Terms, please contact us through our contact form.

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